Don’t waste time and Money – Find the Best Fit Supplier for You, From the Start!
Use the Experts and find a Sustainable Long Term Supplier from China
Australian Services tailor-made for Australian Businesses.
Hi, I’m Adam Paterson.
I’m the Factory Sourcing Manager at the Australian Importing Club.
Since 2010, we’ve helped thousands of Aussie businesses source high-quality suppliers in China.
We currently source products for over 200+ clients, and we’d like to help you too.
Click on the video now to see how we can help you →
With Offices in Australia, China & Vietnam,
We Source From Every Industry Possible.
Hardware & Tools
Cases & Bags
Textiles & Garments
And the list goes on…
It doesn’t matter what product you’re looking for – our process, infrastructure, network & EXPERIENCE allow us to deal effectively in any industry.
How Does It Work?
The Australian Importing Club is your one-stop-shop for factory sourcing.
We offer every service you could ever need in order succeed with importing.
While it is common practice for sourcing companies to take a commission from the Chinese supplier be rest assured we do not accept commissions. Our sourcing is totally transparent – payments for orders from the client are made exclusively to the Chinese supplier’s official bank account.
If the client is unable to deal with supplier that was sourced we will source new suppliers based on the above schedule. We will continue to search for an appropriate supplier as long as they exist.
If you decide not to continue the search for a supplier or has received a list of suppliers but exhausted all avenues the Sourcing Fee is not refundable.
The process of finding the correct supplier is complex on our end but our expertise and infrastructure means you will generally have a supplier report within 1 – 2 weeks!
- Chinese Factory Sourcing Service
- Direct Access to our office Staff in China
- Total Transparency
- Confirmation of Supplier Legitimacy
- Confirmation of Australian Certification
- Negotiate client requirements (MOQ, Price etc.)
Order Management & Negotiation
We will negotiate all terms and conditions of your order prior to placing the order and advise you on the best practices in regards to placing an official order with your chosen Chinese supplier.
Often the problem for many importers is Price Negotiation and with our knowledge of current market trends as well as direct communication with Chinese Supplier sales staff we can ensure you get the best quote possible.
We will also negotiate Minimum Order Quantity (MOQ) with your chosen supplier to assist in reducing the total outlay of your initial order with the supplier.
We will be in touch with you on a regular basis and confirm any communications from the factory in regards to your order.
- Pre Order Management Phase
- Assistance with Price Negotiation
- Assistance with MOQ Negotiation
- Translation and Communication
- Communication of any Supplier Issues
A major concern when importing from China is a low-quality product. To combat this, we include a comprehensive sample management process.
If possible, we can take delivery of the sample at our China office to conduct a quality control inspection prior to shipping to Australia. This saves time with the order process and ensures the sample that arrives in Australia is what you expect.
Once you have this sample, we ensure the supplier agrees on the sample quality so you can expect this level over the long term.
- Arrangement of Sample Order
- Assistance with purchase of Sample
- Assistance with freight of Sample
- Quality Control Inspection
- Quality Control Report
The biggest issue most new importer face is not having their order delivered on time. This can occur for any number of reasons, however the most common reason is simply that they have not been in regular contact with the factory.
We ensure that your order is delivered in a timely manner by contacting the factory on a regular basis and building a good relationship for you with your chosen supplier. This is ultimate peace of mind.
You’ll also have access to your assigned sourcing manager during this time in case you have any queries about your order or if you need to make any last minute changes. This is a vital part of the sourcing process as you never know what assistance you may need during production phase.
- Post Order Production Phase
- Production Reports
- Advice and Assistance
- Peace of Mind
Most importing disasters occur when QC inspections have not been done correctly. We ensure this doesn’t happen to you by assigning an industry specialist suitable to your product to complete the Quality Control Inspection.
The detailed inspection will be based on our experience as well as your requirements and advice. This means you know exactly what leaves the factory is what you ordered.
- Final Quality Inspection Service
- Performance of Testing Requirements
- Perform Functional Tests
- Perform Cosmetic Tests
- Perform Labelling and Printing Checks
- In Depth Reporting on Completion with Remarks
- Total Peace of Mind
Shipment & Customs Management
International Freight can be a minefield, so we take this hassle off your hands.
Our experts will ensure you don’t have to think about this part of the process, landing your products safely in your warehouse, without the stress.
- Freight Forwarding
- Customs Clearance
- Foreign Exchange – Corporate Rates
Factory Audit Inspections are sometimes required if we are unsure of the factory’s legitimacy or professionalism.
There are many cases where a factory has falsely claimed certification or claimed to be manufacturing a product that they do not indeed manufacture. The only way to be sure of these facts is by doing a detailed factory audit.
Factory Audits are a minor one off expense when considering the enormous investment of time and money involved in locating a supplier and then importing stock from China.
- Detailed Inspection of Chinese Factory
- Communication with Factory Staff
- Confirmation of Certification
- Confirmation of Legitimacy
- Detailed Report with our Opinion
- Arrange factory visit
Original Design Manufacture
Original Designs being manufactured in China can be a frustrating process if you are not able to communicate your particular need in a clear manner. We will advise the factory of your requirements to ensure a smooth process in having your designs brought to life.
- Original Design Manufacture (ODM)
- Assistance with Negotiations
- Assistance with Product Design Alterations
- Translation and Communication
China Travel Support
Travelling to China can be tough. We can organise your trip, and support you while you are there to ensure you are not only safe, but achieve your goals while visiting.
We can liaise with your contacts in China, to ensure meetings and events run smoothly, or travel side by side with you, leaving you to enjoy the ride, while we do the thinking for you.
- Translator Services
- Tour Guides
- Travel Arrangements
- Assistance with Negotiations
Every Base in China is covered!
Dealings in China are not always straight forward and you may find during the process of sourcing your supplier that you require further assistance from us.
We are always open to helping you achieve a successful result and will help in any way we can if possible. If you require special services or assistance at any point in the sourcing process, please advise us and we will help.
With a Large team of experts on the ground in China & Melbourne, we are well equipped to accommodate your sourcing needs..
Hear From Our Sourcing Clients
Real Stories from Real Businesses.
We decided a year ago to start importing from China but how do we do it? Where do we source products? How do we manage risk? And how was I going to communicate in China?
I found the Australian Importing Club! They stepped in and worked with us to setup sound systems and we leap frogged any problems.
Findlay Import & Trade
It happened much quicker than I ever could have expected or have done by myself. Jason and Jeff in the China office are just Incredible!
They will bend over backwards to find you what ever you need, any product your thinking about, no matter what it is, they will find it!
I have been in the commercial building industry for over 30 years… Jason was Tremendous…
The minute I had sent an email he responded and then it was only days before I had half a dozen factories! I cannot fault the system or the assistance we have had.
Custom Australia Group
For a no obligation chat about your sourcing requirements.
Need Help Now?
Call us to discover your China advantage with the Australian Importing Club.